Refunds & Exchange Policy

Refunds & Exchange Policy:


Policy Overview

  • Returns & exchanges are accepted within 30 days of order arrival to customer.
  • Shipping fees are not covered for merchandise, unless the items are damaged or shipped incorrectly.
  • Clothing that has been washed or worn will not be accepted for return.
  • Music, media and accessories must be unopened, unused, and in condition as received.

To Return Item(s)

Use original packaging (if possible) to return your item(s) to the following address:

Returns & Refunds (Ref: Live Nation Merchandise)
Backstreet Merchandise
Gate B, St George`s House
Cape Road
CV34 5DJ
United Kingdom