- Returns & exchanges are accepted within 30 days of order arrival to customer.
- Shipping fees are not covered for merchandise, unless the items are damaged or shipped incorrectly.
- Clothing that has been washed or worn will not be accepted for return.
- Music, media and accessories must be unopened, unused, and in condition as received.
To Return Item(s)
Returns & Refunds (Ref: Live Nation Merchandise)Backstreet MerchandiseGate B, St George`s HouseCape RoadWarwickCV35 5DJUnited Kingdom
Print and fill out the form here, outlining the details of your return or exchange. Alternatively, you can fill out the details on a piece of paper.
Use original packaging (if possible) to return your item(s) to the following address including the completed form: